How to increase paid search conversions with personalization

PlaybooksBy Camila Shiratsubaki, Yasmin Gonçalves and Francine Nogueira

Optimizing paid search campaigns is not an easy game. You have to ensure consistency everywhere: on the ad title, image, landing page… If you are tired of creating multiple landing pages or worried that the rest of the website is not consistent with the initial search, we have good news for you.

By tracking user interactions within your ads and using UTMs, you can tailor your website content to match the specific search terms they used, creating a seamless experience that boosts engagement and conversions.

This article is a how-to guide to help you create personalized website experiences for users coming from paid search campaigns. Follow this step-by-step playbook to implement this strategy effectively.

Increase ROI and reduce CAC with personalization

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How to create personalized website experiences for paid search campaigns

Creating an experience is as easy as defining which users you want to impact, what part of your website you want to change, and the personalized content you want to show them.

Start by heading to Experiences, click New, and choose a name for your experience. Now, we'll show you how to:

  • Segment users based on specific search terms
  • Select the slot you want to personalize
  • And define which content you’ll display to them

Audience

With Croct, you can use the UTM parameters in your marketing campaigns (medium, source, campaign name, or term) to identify where the user is coming from. It is also possible to add two or more campaigns to the same audience using or, and, starts with, ends with, or matches.

Click on New audience and enter a CQL expression that matches the target audience, like this:

  • campaign's term matches "some search term"
  • campaign's term matches "some search term" and campaign's source is "google"
Screenshot of Croct's admin. A breadcrumb defines steps for creating an experience. A side drawer shows a form for defining audience name, ID, and criteria.
How to create an audience

Slot and content

Slots are any personalizable elements of your application.

Three wireframes highliting hero section, product card, and subscription plan card slots you can personalize.
Hero section, product card, and subscription plan card slot examples

Some popular choices are the hero section, product cards, and subscription plan cards. Still, you can also personalize any page section to include targeted information.

Screenshot of Croct's admin. A breadcrumb defines steps for creating an experience. A search filter tab allows you to select the slot you want to personalize.
How to select a slot

Select the slot you want to personalize, and finally, click on Content to specify elements such as images, copies, and button colors you want your audience to view. Be creative, and don’t forget to match the offer you’ve shown users on your ads.

Screenshot of Croct's admin. A breadcrumb defines steps for creating an experience. A side drawer shows a content form for images, copies, and colours of the personalized content
How to select personalized content

Extra options

Besides creating an audience, choosing the slot, and defining the content, you can also prioritize this experience over others, choose a different time zone, and schedule its start to whenever you prefer.

Screenshot of Croct's admin with buttons with options of scheduling, prioritizing, and choosing a time zone for a personalized experience.
You can schedule, prioritize, and choose a time zone for experiences

Next, publish your experience or go to the preview to see the magic happen!

What's next?

Personalizing your website based on paid search campaigns helps maintain consistent messaging, capture user attention, and increase conversions.

Use campaign tracking to tailor content and explore other personalization strategies, such as targeting organic search visitors. Start using these techniques with our platform to increase your conversion, reduce your CAC, and optimize your marketing results.

Need more inspiration? Browse other playbooks and check some personalization ideas for e-commerce or SaaS.

Happy personalization!

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